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A Customer Relationship Management (CRM) solution linking companies and customers, Salesforce is one integrated CRM Platform giving all your departments (Marketing, Sales, Commerce and Service and IT), one shared view of every customer. By using the integrated Salesforce Platform known as Salesforce 360, you can deliver the personalized experience expected by your customers. Hence, there are a number of benefits including :
  • Attracting more buyers using personalized marketing
  • Gaining more customers through understanding their needs and concerns.
  • Delivering the amazing shopping experience expected by your customers.
  • Quicker responses to customer support issues on any channel.
  • Automation of time consuming tasks by building custom apps.